San Jose Arena Management
  • 14-Jun-2022 to 14-Jul-2022 (PST)
  • General Office Support
  • San Jose, CA, USA
  • $19.50
  • Hourly
  • Part Time

TITLE: Uniform Room / Alterations Attendant - Guest Experience

POSITION TYPE: Part Time, Non-Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: SAP Center at San Jose

REPORTS TO: Office Manager, Guest Experience



Team Teal

Born in 1991, by emerging through a shark's mouth, Team Teal has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we plan on growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in Silicon Valley, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are Teal Together; we are Team Teal.

Position Overview:

The Uniform Room Attendant, acting under the general direction of the Office Manager, Guest Experience, performs the essential functions of the People Management Plan's Grooming and Uniform plan (and event tasks) to ensure that team members are supported in meeting their grooming and uniform needs at SAP Center.

Essential Duties and Responsibilities:

  • Grooming and Uniform
    • Inventory and provide to the Office Manager, Guest Experience accurate information for ordering sufficient quantities of all uniform parts.
    • Notify Office Manager, Guest Experience when out of stock of any uniform parts or supplies.
    • Process uniform part shipments and label with the appropriate alpha numeric number.
    • Order nametags as needed for new hires and replacement.
    • Ensure uniform parts are maintained, as required by each service group, in good repair, kept clean, replaced as they wear out and retired as needed.
    • Able to work one non-event day a week with a minimum of 24 hours notice for uniform fittings and to perform other Uniform Room tasks as requested with prior approval.
    • Ensure the Uniform Room is maintained in a neat and orderly fashion.
  • Orientation and Training
    • Fit and issue to each new hire a complete SAP Center uniform for their service group that is clean, in good repair and fits properly, making any necessary alterations.
  • During Event
    • Ensure that the Uniform Room has on hand all the Grooming and Uniform aides/supplies that are for sale and are provided at no cost.
    • Maintain and issue all radios, radio accessories and earplugs to ushers for each event.
    • Assist all Guest Experience team members to meet Grooming and Uniform Standard compliance.
    • As needed perform fittings and alterations during events.
    • Produce an End of Event report
  • Administrative Assistance
    • Maintain the Uniform Database in ABI Wardrobe Manager, ensuring all issued, exchanged and retired uniform parts are properly entered.
    • Conduct locker audits
    • Inventory in the spring for special order items for the up-coming season.
  • Perform other tasks and projects as requested with prior approval


  • Proficient seamstress, able to perform basic alterations quickly and efficiently.
  • Conduct all job activities with a positive attitude and be enthusiastic in all guest and employee contacts.
  • Demonstrate a working knowledge in the following programs: Excel, Word and Outlook.
  • Ability to be flexible and meet deadlines without sacrificing creative effectiveness.
  • Maintain acceptable attendance, punctuality and work evenings.
  • Must be detail oriented.
  • Maintain appearance and dress code standards
  • At this time, all SSE employees must be fully vaccinated against COVID-19 prior to working onsite at any SSE facility, unless the individual is able to telework or is otherwise eligible for an exemption in accordance with applicable law. If on-site services are to be performed, SSE will require you to certify your vaccination status as part of the onboarding process.

What We Offer:

  • Competitive base salary and performance-based variable pay (if applicable)
  • Central office location in downtown San Jose, at the heart of Silicon Valley; with free parking and extremely convenient access to CalTrain, VTA, and major freeways.
  • Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our Please let us know if you require accommodations during the interview process.

Sharks Sports and Entertainment is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

San Jose Arena Management
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