San Jose Arena Management
  • 01-Oct-2021 to 31-Oct-2021 (PST)
  • Sales & Service
  • San Jose, CA, USA
  • $15.45
  • Hourly
  • Part Time

TITLE: Sharks Foundation 50/50 Raffle Seller

POSITION TYPE: Part Time

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: SAP Center

REPORTS TO: Sharks Foundation Coordinator


Summary:


Team Teal

Born in 1991 by emerging through a shark's mouth, Team Teal has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we plan on growing our organization through expansion in the Bay Area and surrounding communities in Northern California.


We work and play in Silicon Valley, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.


We live, work, and innovate by a set of Pioneering Principles:


T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones


T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them


We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are Teal Together; we are Team Teal.


Position Overview:

The 50/50 Raffle presented by Cache Creek Casino Resort will take place at every Sharks home game, where one lucky winner will receive 50% of the total raffle ticket sales (jackpot) and the Sharks Foundation will receive the other 50% to support charitable organizations that fall in line with the Sharks Foundation's beneficiary qualifications. The Sharks Foundation is looking for responsible, enthusiastic and outgoing individuals to sell tickets for the 50/50 Raffle at San Jose Sharks home games. Shifts begin 2-hours prior to the start of the game and end halfway into the third period. Uniform includes an issued 1/4 zip pullover provided by the Sharks Foundation, and self-purchased black pants (no jeans), black shoes, black socks.


Essential Duties and Responsibilities:

  • Must be available for a minimum of 80% of Sharks home games.

  • Display an outgoing personality and be willing to approach fans to make sales.

  • Provide excellent customer service and demonstrate professional communication skills when selling tickets to fans throughout the arena.

  • Communicate 50/50 Raffle details and rules to fans.

  • Keep accurate account of credit card sales/transactions – basic math skills required.

  • Be willing to have non-profit beneficiary volunteers shadow your position on select game nights.

Qualifications:

  • At this time, all SSE employees must be fully vaccinated against COVID-19 prior to working onsite at any SSE facility, unless the individual is able to telework or is otherwise eligible for an exemption in accordance with applicable law. If on-site services are to be performed, SSE will require you to certify your vaccination status as part of the onboarding process.

  • Must be 18 years or older.

  • Must be able to walk/navigate around the building for long stretches of time throughout the duration of the shift.

  • Sales/customer service background.

  • Ability to learn the technology associated with the raffle sales and troubleshoot if needed.

  • Demonstrates a "team player" attitude with strong work ethic and high level of integrity.

What We Offer:

  • $15.45 hourly compensation rate.

  • Bonus pay structure. On a given night if a seller hits $1,250 they receive an extra $15 added to their paycheck and for every $250 after that they get another $15; 50/50 sellers have the potential to more than double their hourly pay.

  • Central office location in downtown San Jose, at the heart of Silicon Valley; extremely convenient access to CalTrain, VTA, and major freeways.

  • Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our Please let us know if you require accommodations during the interview process.
San Jose Arena Management
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