San Jose Arena Management
  • 01-Oct-2021 to 31-Oct-2021 (PST)
  • Suite Hospitality
  • San Jose, CA, USA
  • $19.50
  • Hourly
  • Part Time

Job Location

SAP Center at San Jose

Reports To

Supervisor

Role/Responsibilities

  • Provide guests with a consistent level of friendly, impressive service that exceeds their expectations during Sharks hockey games and other SAP Center events. Control admission to suites by checking guest tickets and distributing wristbands. Alert Suite Captains and other Suite Hospitality Staff as Suite guests arrive and their suite needs to be opened. Greet guests be responsive to their needs, questions, comments, and complaints. Occasionally assist in other areas such as with clean up, closing suites after an event, and Suite Owner Events.

Benefits

  • Flexible scheduling that accommodates school, another job, or personal interests.
  • Ice skating privileges.
  • Coupons for discounted food while working events.
  • A team atmosphere.
  • Opportunity to work exciting events and obtain valuable work experience.

Hours

  • 10-20 hours per week depending on the event schedule.
  • Generally one hour and 15 minutes prior to the event until 15-30 minutes following the event.
  • Scheduled special positions may require working earlier or later than this.

Scheduling

  • Done on a monthly basis considering your availability, performance and qualifications.

Availability Required

  • You must be available to work two-thirds of the scheduled events for each month including two-thirds of all weekend events. Most shifts are evenings, weekends and holidays.

Uniform

  • You will be required to wear the uniform provided by SAP Center and place a $60.00 deposit.

Qualifications

  • You must enjoy working with a variety of people and have a service-oriented approach to work.
  • You must have excellent communication skills, be able to frequently walk up and down stairs, stand for long periods of time, and lift chairs if necessary.

Wage

  • $19.50 Part Time - Hourly
  • You will be asked to join a union and pay 2.3% of hours worked per shift.
San Jose Arena Management
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